Tell me a little about your background?
I started as a health and wellness specialist for ten years. I was a business owner as a personal trainer and athletic development coach. During my time as a trainer, I was also fortunate to work for Bud Sports & Grey Eagle Distributing on side projects. After 911, I felt it was my duty to join the U.S. Army for five years serving in the 82nd Airborne. After my time in the Army I have been servicing military special operations contracts as a civilian.
Why were you interested in Medical Sales? What drew you to this industry?
During my time as a personal trainer, multiple clients who so happened to be Surgeons or MD’s mentored me. Their sphere of influence over me at the time led me in a direction of medical sales. I have always had a passion to help and serve people, especially in the health and wellness industry. The structure of continuing my passion and making a living led me in this direction.
How long did you try to get into the industry? What was that experience like?
Four months. The process can be difficult and long. I used the resources that MSC provided.
How did you learn about Medical Sales College?
The military led me in a different direction. Years later I so happened to run into Scott Binder of EliteMed Recruiting at a military recruiting event in Indianapolis, IN. The rest is history.
Did you have any fears about attending the School? What were they?
I would not use the word fear as much as hesitant because of the commitment you have to make in order to graduate the College course. This commitment means time away from home and expenses. Jump or don’t jump.
What ultimately made you decide to attend the College?
Medical Sales College honored the GI Bill.
Describe your experience once you began training with Medical Sales College.
MSC has a great classroom environment with plenty of coffee. I believe that in any place where you are learning, the instructor, teacher or coach will help you evolve. My spine instructor was passionate and took personal responsibility to make sure we met the high standards for the spine class. I believe that I had invaluable training from our instructor who had fifteen years experience in the spine industry. The class curriculum was intense and there was more than enough work to do not only in the eight-hour days but homework that we had to complete at night. The education director stepped in as well to teach specific classes. Both did enough for me to feel confident that our class received the right instruction.
Explain what your interview process was like.
A long and boring process in which I would say if you click with the hiring manager you can move forward. Do not lose your confidence just because a hiring manager tells you that they are looking for someone more qualified. I told my own story and why I would make the sales team stronger. I used some terms and advice from MSC and some from my own book of life terms. The process is difficult and can be an up hill battle.
What from your training did you specifically use during the interview process that ultimately helped you land your position?
My MSC classmates and I were able to rehearse with the instructors for a short period of time. Over the six-week course I was able to pick up on the atmospherics of the medical device culture and speak on a level to create common ground with the hiring manager. A lot of intergroup discussions between my classmates also help me prepare.
What is your current job like?
I am working as an Associate Sales Rep covering a full product line from NuVasive for sales specialist teammates working in the field in Portland, OR and surrounding area. I am doing a right seat ride with my teammates which means I will shadow them on cases, prep trays, and go on sales calls until they and myself agree that I am comfortable enough to take over a territory. On going responsibilities are to coordinate (transporting, setting up and reassembling) surgical instrument sets, giving intraoperative support to surgical staff during procedures and pursuing business development activities to create new revenue opportunities for sales territories.
What was the most valuable thing you learned at Medical Sales College/What piece of training do you use the most in your day-to-day activities?
The most valuable thing that I learned from MSC was the day-to-day life of a medical sales professional which was shared to me by the instructor. I can’t really say it was one thing. The combinations of things in the full six-week course are what prepared me to move forward. The detailed information and medical rep language spoken by the instructors set the tone for what I would expect to be medical rep culture. I was able to translate and understand how things are done. MSC gives you the inside track to Medical Device Sales life and business culture. Make no mistake though, after you are hired, there will be much more to learn.
Why should someone attend the Medical Sales College if they want this career?
I think MSC has a grasp on the grass roots culture and life style of a sales rep. There are MSC graduates placing into jobs all over the country. Eventually there will be a strong representation of MSC grads in all companies. So networking with other grads can always help if the MSC grads help one another. If you want to know about the industry and get a head start over other non-experienced persons interested in this field, then Denver CO is a great place for you. I also will say that MSC will evolve and improve their course curriculum every year. You will get more education for sure. MSC felt like a postgraduate course in my opinion.
What do you know now that you wish you had known before entering the industry/attending Medical Sales College?
There were no surprises for me before, during, or after my time at MSC. This college will give you an education to help you get started if you have never been involved in the medical device industry. If you want a competitive advantage over other non-experienced job seekers, then MSC is the place for you. One note, there are no promise that you will get a job just because you attend the college and the MSC staff will tell you that. But what I learned about the staff is that they are well connected and that was good enough for me.