Student Testimonials

Kassidy West

Hometown: Phoenix, AZ

Class Speciality: Spine and Orthopaedic Reconstruction & Trauma

Company Placement: Isto Biologics

Tell me a little about your background?

I graduated from Grand Canyon University with a Bachelor’s of Science in Psychology. I always knew I wanted to make a difference and to help people. After having several sales jobs over the years and constantly exceeding expectations, I wanted a bigger challenge and a lifelong career. This led me to MSC.

Why were you interested in Medical Sales? What drew you to this industry?

I want to use my sales background and my interpersonal skills to really make a difference in the medical world. I have always wanted to use my background to make an impact and this is the right fit for me.

How long did you try to get into the industry? What was that experience like?

I had been applying to both pharma and medical device jobs for about a year and a half.

How did you learn about Medical Sales College?

I knew of someone who attended the San Diego Campus and his family suggested I go in order to get recognized by the medical industry and to gain a strong foundational knowledge.

What ultimately made you decide to attend the College?

I already was top at my job for sales but I knew I could ultimately do more, challenge myself and make a bigger impact. I decided to take action and gain some valuable experience at MSC to move my life forward in a more meaningful direction and gain a CAREER instead of a job.

Describe your experience once you began training with Medical Sales College.

The instructors really took the time to stay with you after hours if you needed help or had trouble understanding certain concepts. The knowledge base I gained there made me feel like a valuable book of information.

What was the most valuable thing you learned at Medical Sales College/What piece of training do you use the most in your day-to-day activities?


Please briefly explain your job interview process.

Isto Biologics learned about me through Medical Sales College and their Senior Account Specialist reached out to me. The director of biologics from MSC who is a phenomenal person and a book of knowledge, helped me through learning about the company since she used to work there. She had nothing but good things to say about the company and was a great resource who helped me prepare for my first interview with the Senior Account Specialist. We met in person for an interview which was very brief, but enjoyable. Then I had a phone interview with the regional sales manager and we had a nice conversation. I assured him I was there to help establish new targets, help expand the business and that I am not someone who is going to sit around but that I will take action. After that phone call, he had a discussion with the director (his boss) and I got my informal offer later that week and my formal offer the following Monday. I was so thrilled that he liked me enough over the phone to hire me on over other candidates! This experience was very rewarding.

Why should someone attend the Medical Sales College if they want this career?

It provides you with a profound knowledge of the medical industry. Not only that, but it tests your self-discipline with such a fast-paced and intensive course and many medical companies recognize an MSC education and want to interview solely because of the investment you made in yourself.

What do you know now that you wish you had known before entering the industry/attending Medical Sales College?

Interviewing processes differ so much. There is not a one way to act or conduct yourself in any specific interview. Some employers want to test your knowledge and hire you solely based on what you know and others do not care what you know and just want to see if they like you as a person and if you have a driven personality. Sometimes it is a little of both. Be prepared for all of it!