Tell me a little about your background?
I was teaching English abroad for four years before returning stateside permanently. I knew I always wanted to get into Orthopaedic Device Sales once I got back to the US so I started researching the best way and a friend in the industry pointed me in the direction of MSC.
Why were you interested in Medical Sales? What drew you to this industry?
I have a handful of friends in the industry and I was drawn-in by the variation in work days, the excitement of being in the OR, and the potential for financial gain.
How long did you try to get into the industry? What was that experience like?
I didn’t try too hard because I knew the chances of getting in without previous sales experience or OR experience would place me at the bottom of the candidate pool. I knew I had to pursue a different avenue.
How did you learn about Medical Sales College?
A friend in the industry who did not attend MSC knew about it from colleagues. He said I should check it out so I did.
Did you have any fears about attending the School? What were they?
None at all. I knew MSC would be my ticket in.
What ultimately made you decide to attend the College?
I was compelled by the placement rate of MSC grads. I knew this was really my only shot at getting into the industry.
Describe your experience once you began training with Medical Sales College.
I learned so much in six weeks- way more than I thought I would. The sales and anatomy training were really comprehensive.
Explain what your interview process was like.
I had four interviews total. The first three were with sports medicine distributors and the last was with a spine distributor. The spine opportunity was the most appealing and it was in a region that I liked. I got a call from the business manager and they decided to move forward with the interview. They flew me out for a meeting and offered me the job the next day. I am confident that this was because of my time at MSC and my great references from the school.
What from your training did you specifically use during the interview process that ultimately helped you land your position?
I used the business plan and talked about surgeon profiling. This helped me a lot. I understood a lot of the medical jargon during the interview and I didn’t feel like a deer in the headlights as I would have without MSC training.
What will you do in your new job?
I was hired to cover one specific account. We do a lot of business with a certain surgeon and I am the closest rep on our team to this hospital so I focus on that. I’m also profiling other surgeons in my territory and continuing with training.
What was the most valuable thing you learned at Medical Sales College/What piece of training do you use the most in your day-to-day activities?
The instructors repeat time and time again that we should become everyone’s best friend at the hospital. Front desk, scheduler, SPD, etc. I’ve already used the relationships I’ve forged to get me out of tough situations. When you are kind to people, they’ll respond to you in a positive way.
Why should someone attend the Medical Sales College if they want this career?
It’s the only vocational training program out there for medical device sales reps. The instructors have ‘been there done that’ so they teach from that perspective. I feel like I’ve been in the industry way longer than I actually have.
What do you know now that you wish you had known before entering the industry/attending Medical Sales College?
I wish I would have completed all six weeks on campus rather than online. The online portion of the course was valuable, however the in-house training is more comprehensive.